Kalalou Tall Grey Willow Lantern With Glass
- Returns & Exchanges
- Shipping by Truck
- More Info
‰ۢ Product Dimensions:
Large : 7.99W x 7.99D x 39H Inches, Weight: 7.79 Lbs
SmallåÊ :åÊ7.02W x 7.02D x 31.2H Inches, Weight: 5.54 Lbs
‰ۢ Material: Willow, Glass
‰ۢ Sold in Boxes of: 1 Each.
‰ۢ SKU: CLUX1005, CLUX1003
‰ۢ Brand: Kalalou
Returns & Exchanges
PLEASE OPEN AND INSPECT ALL MERCHANDISE IMMEDIATELY UPON RECEIPT. If there is any damage to any item delivered by freight or by truck, please do not accept the delivery and make a note of it on the delivery note offered by the shipping company for your signature.
For Returnable items, you must notify us within five (5) days of receipt that you wish to return the merchandise.
Re-stocking fees apply on return. Please refer to the Return Policy or contact us for full information.
Note: Products purchased on Discount during Sale cannot be returned.
Shipping by Truck
Due to delays faced by Fedex, postal services and trucking companies due to the lockdown it may take upto 5 working days before the tracking number starts showing progress. The shipment may show no movement because the Fedex or trucking system is not updated. In case you need to contact us for the status of your order, kindly email us at email@example.com or use the chat function. Unfortunately due to high volume of calls, you may not be able to reach us on the telephone.
We apologize for the problem and ask for your patience, while we work to find the best shipping solutions and are committed to your satisfaction.
Ques - When does my order ship?
Ans - Small items ship by Fedex and the transit time is 1-2 weeks. Large size items ship by truck and transit time is 2-3 weeks
Orders shipping by Truck- Larger items are shipped by truck or freight. Truck shipments take an extra 1-2 weeks more than regular Fedex or UPS shipment. You will be sent the tracking number and you should be able to track the shipment on the trucking company website. The shipping company will call you at the telephone number noted on your order and schedule a delivery appointment a day prior to delivery.
Upon arrival, please inspect your shipment thoroughly for any visible damages on the carton and equipment. The delivering carrier is required by law to make notations of the damages on the freight bill before you sign. The driver is required to wait for you to open the goods and inspect them. Please DO NOT SIGN THE FREIGHT BILL until a notation of the damage has been made on the face of the freight bill.
If you sign a clean BOL then Modish Store cannot accept any damages later on. Please do not sign the BOL till are satisfied with the item and there being no damages. If the damage is significant, you may choose to not sign and refuse the shipment. If this does occur, please contact us regarding a replacement shipment.
See the Returns Policy for complete details here ( https://www.modishstore.com/pages/faqs)
- Product TypeLanterns
- There may be some minor differences in the color, finish, polish and/or texture of products made out of natural materials when compared to the pictures on the website.
Prop. 65 Warning for California Residents
WARNING:This product can expose you to chemicals including Wood dust which is known to the State of California to cause cancer. For more information, go to
- Questions & Answers